About Us
It’s possible to apply for a property sight unseen, but no property can be rented without viewing it first. If you apply for a property without seeing it, you will be required to view the property before we are able to rent that property to you.
You can ask a friend or family member to view the property on your behalf. If you do choose to have someone else visit the property on your behalf, all parties will have to sign a sight unseen addendum.
While in most cases, photos are current and updated, these photos serve merely to represent the size and space of the interior of the property. We highly recommended that the property should be viewed in person to ensure that the size and space are as per their requirements.
The security deposit is equal to one month’s rent when executing a year-long lease and must be paid in full at lease signing. Security Deposit and First Month’s Rent must be in certified funds.
Rent will always be due on the first day of the month, with a 5-day grace period.
If the rent payment is not received in full by end of the day on the 5th, you will be charged a 5% late fee.
- Mail a money order or check to our office with your complete address and unit number on the memo.
- Pay online by signing into your resident account. Online payments are free of charge if you set up “E-Check”, which will require your banking routing number and account number. Payments can be made with a credit or debit card but are subject to a processing fee. The option to set up automatic reoccurring payments or manual payments will be a choice once you log-on to your account.
- Pay in person at our office, the receptionist at the front desk will write you a receipt. However, we do not accept cash payments due to security reasons.
If you know that you will not be able to make your rent payment, please call our office and notify your Property Manager immediately. Communication can avoid escalation of an eviction process. We will need to set up a payment course of action plan before we will consider working with the delinquency.
Minor maintenance issues do not constitute as an emergency; however, these issues should be reported on our online portal. As per the terms of your lease agreement, an emergency is defined as a situation where the condition of the property is affected to an extent that it endangers the physical health or safety of the tenant(s). We ask that tenants employ rational and deceive reasoning in determining if an issue is urgent
Some examples of maintenance emergencies are as follows:
- If water is coming into the home because the main sewer line is clogged or a water pipe has broken or is leaking. For plumbing issues, please immediately turn off the water.
- The failure of the heating system in weather conditions colder than 32 degrees. (Generally speaking, repairs required for heating and air conditioning do not constitute an emergency but will be reviewed keeping the weather in mind).
We will always do our best to service the issue as quickly as possible.
MANJESH GORAJALA
NC/SC Realtor and Broker in Charge
USHA SIDDAPPA
NC Realtor and Property Manager
