Top 32 Questions to Ask Before Hiring a Property Manager

Are you thinking of hiring a property management company? Then you need to ask the right kind of questions. With the right questions, you stand a high chance of selecting an efficient, effective and reputable property management company.

Here are 32 general questions to ask a property manager before hiring them : 

What services do you offer clients?
What’s your level of experience?
What criteria do you use in coming up with the rent amount?
How many rental properties do you manage?
Are you affiliated with any professional organizations?
How many staff members do you have?
What type of insurance do you carry?
Are there any fees for pulling out of the contract?
Is your company part of a franchise or privately owned?
Can you give a few references?
How well-versed are you with the Federal Fair Housing Rules?
What types of properties do you manage?
Do you mark-up on repairs and maintenance?
Is there a maintenance reserve requirement?
Do you require renters to have renter’s insurance?
What control do I have over the lease agreement?
What is your timeline for evictions?
What steps do you take to ensure that I’m getting quality tenants?
What’s your average response time to owners and tenants?
On average, what’s your occupancy length for renters?
How often will I get updates on my portfolio?
What’s your eviction rate? A low eviction rate is a good sign
How long are your properties typically vacant?
What percentage of rents do you collect per month?
What’s your lease renewal rate?
What methods do you use to market properties?
How do you collect rent from tenants?
What are your pricing options?
What miscellaneous fees do you charge?
Are there any fees when the property is vacant?
What percentage of your rentals are usually vacant?

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